Recruiting Analytics in Action | Talent Operating System

Recruiting Analytics in Action: Building a Data-Driven Talent Engine

I built a simple, credible recruiting analytics system using the tools we already had — Greenhouse, Team Ohana, and Lattice — to deliver visibility, speed, and predictability in hiring.

The Gap → The Opportunity

The problem was straightforward: Our recruiting reports lived in spreadsheets scattered across drives. Leadership couldn't see hiring velocity in real time, and we had no unified view of funnel health or capacity. Forecasting was guesswork, and by the time we spotted a problem, we'd already missed our plan.

The opportunity was already in front of us: Greenhouse had robust reporting capabilities we weren't leveraging. Team Ohana tracked our headcount plan. Lattice captured early performance signals. I saw a path to connecting these tools into a decision-friendly recruiting lens — no new vendors, no complex data engineering, just smart use of what we had.

How I Built It (With the Tools We Had)

  • Started with Greenhouse standard reports and built prototype dashboards in Sheets to validate what mattered most to leadership
  • Migrated high-value views into Tableau for drill-down capability and real-time refresh; kept simpler snapshots in Greenhouse native dashboards
  • Synced recruiting progress to our headcount plan in Team Ohana weekly, creating a single source of truth for delivery
  • Established a weekly operating rhythm with talent acquisition and hiring managers to review metrics, flag blockers, and adjust course

Operating Framework

Funnel Performance

Stage-by-stage conversion tracking to identify where candidates drop off and where we're investing interview time ineffectively.

Velocity & Aging

Time-to-fill metrics (median and p75) by role family, plus a real-time view of aging requisitions that need attention.

Quality Signal

Post-hire proxy metrics linking scorecard rigor to 90-day manager feedback and time-to-ramp, creating a quality feedback loop.

Capacity & Plan Tracking

Weekly view of hiring plan delivery by function, with pipeline health indicators to forecast where we'll land.

Dashboard Gallery

Insights → Decisions

TTF spikes in Staff SWE roles — we rebalanced interview load and pre-booked panels, reducing median by 11 days.
Offer declines clustered in GTM — we adjusted base ranges and tightened speed-to-offer, lifting acceptance 9 pp.
Screen → HM drop-off widened to 47% — we retrained hiring managers on rubrics and calibrated role expectations.
Referrals yielded +11 pp higher acceptance — we launched a focused referral sprint with incentives and manager outreach.
Aging reqs >45 days concentrated in R&D — we added dedicated outbound sourcing and enforced panel SLAs.
Interviewer feedback SLA improved to 78% ≤48h through reminder nudges and load balancing across panels.
Quality loop data validated our structured interview approach — rubric scores ≥4.0 correlated with 90-day success.

Business Impact

41
Median TTF (days)
from 62 days
85%
Offer Acceptance
from 71%
94%
Plan Delivery
against headcount plan
+18%
Throughput
candidates/week
−29%
Aging Reqs >45d
improved velocity
Weekly
Decision Speed
exec view adopted

KPI Sample Dataset

Sample KPI Snapshot (Greenhouse Summary Example)

Week Start Function Open Reqs Median TTF p75 TTF Offers Accepts Accept % Cands/Wk SLA ≤48h %
2024-10-07 R&D 18 48d 63d 7 6 85.7% 52 81%
2024-10-07 GTM 12 35d 47d 5 4 80.0% 38 76%
2024-10-07 CS/PS 5 32d 42d 3 3 100% 24 79%
2024-10-07 G&A 2 29d 38d 1 1 100% 12 73%
2024-09-30 R&D 20 51d 68d 6 5 83.3% 48 78%
2024-09-30 GTM 14 38d 51d 4 3 75.0% 35 74%
2024-09-23 R&D 22 54d 71d 5 4 80.0% 44 75%
2024-09-16 GTM 13 36d 49d 6 5 83.3% 41 77%
2024-08-26 R&D 24 58d 74d 4 3 75.0% 39 71%
2024-08-19 CS/PS 7 35d 46d 2 2 100% 21 76%
2024-08-12 GTM 15 42d 56d 5 3 60.0% 37 69%
2024-07-29 R&D 26 62d 79d 3 2 66.7% 36 68%

Illustrative data for portfolio demonstration.